Shipping & Handling

Time Frame

We try to ship most orders within 1-3 business days of receiving payment.  Custom or personalized orders will take longer.  We ship items out Monday-Friday via USPS. 

Once your package is "accepted" by USPS, they assume responsibility for your items.  Typically items are delivered in 3-5 business days for first class packages and 2-3 business days for Priority Mail from the day they are shipped.  We cannot guarantee actual shipping time because it is beyond our control.


Costs

Shipping charges cover packaging, handling, and shipping.  Charges for shipping are dependent on the ordered items size and weight.  First class mail shipping costs range from $2.50-$22.50 and Priority Mail range from $8-$23.  

Shipping charged at checkout is an estimate.  We reserve the right to invoice a customer for the difference after the order has been packaged and weighed.  If shipping payment is not received within 48 hours, the order will be refunded and cancelled.


International

We are happy to send out items anywhere in the world that will receive them.  As shipping costs vary widely, please contact us for the shipping costs to a specific location.


Returns

We strive to create only high quality products.  However, if you are dissatisfied with your order for any reason please contact us within 5 business days of receiving your order.  We will do our best to resolve the problem quickly.  Refunds and exchanges are considered on a case-by-case basis. Shipping costs are non-refundable.